Privacy Policy

Welcome to Samudaay (“we,” “our,” “us”), a community engagement platform that helps members connect through events, donations, education management, family records, communication, matrimony, financial transparency, and community services.

We respect your privacy and are committed to protecting your personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and other applicable regulations.

By accessing or using Samudaay, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Gender
• Date of Birth
• Address
• Profile Photograph

Community Information

• Family Details
• Relationship Information
• Community Membership
• Membership Number
• Family Registry

Matrimony Information

If you choose to use the Matrimony module:

• Marital Status
• Education
• Occupation
• Height
• Interests
• Profile Photograph
• Preferences

Education Records

Parents may voluntarily store:

• Student Name
• School Name
• Academic Performance
• Certificates
• Scholarships
• Educational Documents

Donation Information

• Donation Amount
• Payment Status
• Transaction ID
• Donation History
• Donation Purpose

We do not store complete debit/credit card details. Payments are processed through certified payment partners.

Event Information

• Event Registration
• Attendance
• Event Participation
• Volunteer Information

Communication Data

• Chat Messages
• Community Posts
• Comments
• Feedback

Device Information

• Device Model
• Operating System
• App Version
• IP Address
• Crash Logs
• Device Identifier

Location

Location is collected only when required and with your permission.

2. Sensitive Personal Data

Certain features may involve sensitive information such as:

• Blood Group
• Identity Verification Documents
• Educational Records
• Family Relationships

Such information is collected only with your consent and is protected using appropriate security measures.

3. Why We Collect Your Information

We use your information to:

• Create and manage your account
• Verify community membership
• Maintain family records
• Enable communication
• Process donations
• Manage events
• Send birthday reminders
• Facilitate matrimony services
• Provide analytics to authorized trustees
• Improve platform security
• Comply with legal obligations

4. Consent

By registering and using Samudaay, you consent to the collection and processing of your personal information for the purposes described in this Privacy Policy.

You may withdraw your consent where permitted by applicable law; however, doing so may affect the availability of certain features.

5. Children’s Data

Parents or legal guardians are responsible for uploading and maintaining educational records of minors.

We do not knowingly collect personal information directly from children without appropriate authorization from a parent or legal guardian.

6. Data Sharing

We may share your information with:

• Community Administrators
• Trustees
• Event Organizers
• Payment Service Providers
• Cloud Hosting Providers
• Government Authorities when legally required
• Technology Vendors supporting the platform

We do not sell your personal data.

7. Data Security

We implement reasonable technical and organizational measures, including:

• Encrypted communication (HTTPS/TLS)
• Encrypted storage where appropriate
• Role-based access control
• Audit logging
• Secure authentication
• Periodic security monitoring

No internet-based system is completely secure; however, we strive to protect your information using industry-standard practices.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal and regulatory requirements
• Resolve disputes
• Prevent fraud
• Maintain community records where appropriate

When data is no longer required, it will be securely deleted or anonymized.

9. Your Rights

Subject to applicable law, you may:

• Access your personal information
• Correct inaccurate information
• Update your profile
• Delete your account
• Withdraw consent where applicable
• Request information about processing activities
• Lodge grievances regarding your data

10. Community Directory

Information displayed in community directories, including names and contact details, is visible only to authorized users according to community-defined privacy settings.

Users should not misuse directory information for unsolicited communications.

11. Analytics

Authorized trustees and administrators may access aggregated analytics relating to:

• Donations
• Expenses
• Membership
• Events
• Participation
• Educational initiatives

Analytics are intended solely for community governance and administration.

12. Third-Party Services

Samudaay may integrate with:

• Payment gateways
• SMS providers
• Email providers
• Push notification services
• Cloud infrastructure providers
• Analytics services

Each provider operates under its own privacy practices.

13. International Data Transfers

Where necessary, your information may be processed or stored on servers located outside India, subject to appropriate contractual and technical safeguards and applicable law.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published within the application, and the revised “Last Updated” date will reflect any changes.

15. Contact Us

If you have questions or wish to exercise your rights, please contact: