Last Updated: July 2026
Samudaay is a community management and engagement platform operated by Quix Solution Private Limited, having its office at:
This Privacy Policy explains how Samudaay (“Samudaay”, “we”, “us”, or “our”) collects, uses, stores, protects, and shares information when you use the Samudaay mobile application, website, and related services.
By registering for or using Samudaay, you acknowledge that you have read and understood this Privacy Policy.
Samudaay is a community management platform that enables participating communities, trusts, associations, and their members to manage community activities digitally.
Depending on the features enabled by a particular community, Samudaay may provide:
Some features may not be available to every user or every community.
The information we collect depends on how you use Samudaay.
If you use family-management features, you may provide:
You must have appropriate authority or permission before submitting personal information relating to another person.
Depending on the requirements of the participating community, Samudaay may support submission of verification documents such as:
The specific documents requested may vary by community.
You should upload only documents that are requested or required for the relevant service.
Parents, guardians, or authorised community administrators may provide information relating to children, including:
Children’s information must be submitted only by a parent, legal guardian, or other person legally authorised to do so.
Samudaay does not knowingly encourage children to independently create accounts or submit personal information where such collection is not legally permitted.
If you voluntarily use the matrimony feature, we may collect information such as:
Matrimony information may be visible to authorised members according to the applicable community settings and subscription.
Users should not upload sensitive information that is unnecessary for the matrimony service.
For donations and other transactions, we may process:
Payment card, banking, UPI or other payment credentials may be processed by authorised payment service providers.
Samudaay does not intentionally store complete payment card information unless expressly required and legally permitted.
Depending on the features enabled, users may submit:
User-generated content may be visible to other authorised members of the relevant community.
This information may be used to maintain security, troubleshoot technical issues and improve the service.
Samudaay may use location-related information where a feature requires it and where appropriate permission has been obtained.
For example, location or pincode information may be used for:
You may disable device location permissions through your device settings, although some features may then become unavailable.
We may use information for the following purposes:
Where required by applicable law, we obtain consent or rely on another lawful basis for processing personal information.
Where processing is based on consent, you may withdraw consent where legally permitted.
Withdrawal of consent may affect our ability to provide certain features or services.
Samudaay takes children’s privacy and safety seriously.
A child means a person below the age specified under applicable Indian law.
Children’s information may be processed where it is provided by:
We do not knowingly permit children to use features that are restricted by applicable law or app-store requirements.
Any suspected child-safety violation may be investigated and may result in immediate suspension or termination.
Where required, information may be reported to appropriate law-enforcement or child-protection authorities.
Information may be made available to authorised trustees, administrators or community representatives for legitimate community-management purposes.
Payment information may be processed by payment gateways and financial service providers.
These providers may process information solely for providing services to us or as otherwise permitted by law.
We may disclose information when required by applicable law, court order, regulatory requirement, or lawful governmental request.
We do not sell users’ personal information as a commercial data product.
Information may nevertheless be shared with service providers or authorised community administrators where necessary to provide Samudaay services.
Some communities may enable a member directory.
Depending on community configuration, authorised members may be able to view information such as:
Community administrators control which directory features are enabled.
Users are responsible for the content they upload.
We may remove content and restrict accounts where content violates our policies or applicable law.
We use reasonable technical and organisational safeguards designed to protect personal information.
No online service can guarantee absolute security.
We retain information only for as long as reasonably necessary for:
When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.
Users may request deletion of their account and personal information by contacting:
Certain information may need to be retained where required by law, for financial records, fraud prevention, dispute resolution, security, or legitimate community-record requirements.
Subject to applicable law, you may have rights including:
Privacy-related complaints or requests can be submitted to:
Address: B 202, K10 Complex, Sarabhai Road, Vadodara, Gujarat, India – 390007
We will address grievances within the timelines required by applicable law.
Samudaay may integrate third-party services including payment gateways, SMS providers, cloud infrastructure, analytics services, video services and other technology providers.
Such providers may have their own privacy policies.
Users should review applicable third-party policies where relevant.
Depending on the service providers used by Samudaay, personal information may be processed or stored outside India.
Any such processing will be undertaken subject to applicable Indian law and appropriate safeguards.
The Samudaay website may use cookies and similar technologies for:
Users may control cookies through their browser settings where supported.
We may update this Privacy Policy from time to time.
The latest version will be published on the Samudaay website or within the application.
The “Last Updated” date will indicate when the policy was most recently revised.
By using Samudaay, you acknowledge that you have read and understood this Privacy Policy.